Over the last decade or so, what started as a single specialist claims recruitment business has grown into three specialised recruitment brands. Not three versions of the same thing wearing different logos, but three genuinely distinct specialisms, each built to…
Hybrid working keeps coming up in conversations with clients and candidates. There’s a lot of noise about companies pushing for a stricter return to the office, so we wanted to see what’s actually happening on the ground. We ran a…
Over the years I’ve spoken to hundreds of candidates in the Lloyd’s / London Market. The ones who get offers aren’t always the most technically gifted but are the ones who just be themselves. Here’s a few pointers to think…
Our signature bespoke customised candidate pack, and how it makes our clients really stand out from the crowd. Here’s why that matters for everyone. Confident, informed candidates don’t happen by accident. And when they walk through your door, it says…
As we move out of winter and into spring, there’s often a noticeable shift in mindset across the London Market. Spring tends to bring a sense of reset where people reflect, and start thinking about what comes next. In the…
I am extremely proud to finally publish and make available to our network and the wider insurance community our very first edition of the Claims Recruitment Services London Market Claims Salary Benchmarking Guide for 2026. Salaries are broken down by level and…
As we head into the festive season, we wanted to share some highlights from what’s been a fantastic year for Claims Recruitment Services & Eden James Consulting. Welcome, James Campbell-Clause and Beth Evans. James joined us in January and has…
AI investment is set to surge in 2026 but the smartest leaders are looking beyond simply buying new tools. They are redesigning how their organisations work. Gartner expects global AI spending to exceed $2 trillion by 2026, while IDC forecasts…
This year, I’ve been entrusted with two of the most high-stakes leadership searches in the London and global claims market: Both searches were retained. Both clients knew that “the normal way” — handing the role to an already stretched in-house…
It’s been a busy summer for me, with my eldest son finishing University and the other his A levels. We’ve had lots of BBQs with family and friends, kayaking and fishing trips to Cornwall and a lot of tennis and…
At Claims Recruitment Services, we often get asked by Claims Managers, Talent leaders, and Claims Professionals: “Can you provide salary benchmarking for Claims Professionals in this class of business?” “What are Property Claims Managers currently being paid?” “If I were…
Last month we said goodbye to our Operations Manager Joe Winchcombe, who has been an invaluable member of the team for almost a decade. He is off travelling to the US, and then on to new adventures, and we wish…
We’ve already seen some great tennis tournaments this season and I for one am looking forward to Wimbledon, which is just around the corner now! Wimbledon isn’t just about dazzling serves – it’s a game of precision, adaptability, and risk…
The sun is out, the flowers are blooming, and just as we’re looking ahead to more bright and sunny days in the coming months, we’re also looking ahead to what is shaping up to be a very successful year for…
In our fast-evolving digital world, data science has become a cornerstone of the insurance and reinsurance sectors. Whilst the industry was previously rooted in actuarial models and risk assessments, it’s now undergoing a major transformation, driven by advanced analytics, machine…
In today’s rapidly changing digital landscape, the insurance and reinsurance sectors are undergoing a transformative shift driven by artificial intelligence (AI) and cybersecurity advancements. These technologies are not only enhancing operational efficiency but also redefining risk management and customer experience.…
One month in, and what a start! Starting a new role always comes with excitement (and maybe a few nerves) but stepping into Eden James Consulting has been nothing short of rewarding. As someone who has spent years placing candidates…
As of 1st of January 2025 Miles Eden is stepping down as Managing Director with Director, Jamie Thomson stepping up into Miles’ vacated MD position. Miles continues as Founder of Claims Recruitment Services & Eden James Consulting and will still play…
