About Us
Unveiling the CRS Difference:
Your Pathway to Exceptional Talent and Claims Opportunities.
Clients
Candidates
About Us
Forging Industry Leaders & Empowering Claims Careers Since 2013
About Us
Why do we do this?
We are one of the only claims specific recruitment consultancies in the UK and make it our business every day to understand the wants and needs of both Claims professionals and insurance businesses when it’s time to hire or find a new job in claims.
We understand that finding a new job can be life changing and finding the best talent that otherwise can’t be reached can be of infinite value and so Claims Recruitment Services embraces a culture of honesty, integrity and trust approaching the work that we do in a highly consultative way that adds infinite value to a client’s recruitment process and a candidate’s job search.
Our founders Miles & Jamie adopted a 24-step executive search methodology from their previous companies and have developed this into our own unique recruitment process called The Eden Ladder. We all know that candidates and clients are often treated like numbers at recruitment agencies and we never wanted to be like other recruitment agencies in this way. The Eden Ladder paired with our values, claims specialism and expertise is really what sets us apart.
We work closely as ambassadors to our clients from new start-ups to established Lloyd’s Syndicates, all the way up to the global corporate insurers of the world we have a diverse portfolio of clients big, medium and small who we interact and maintain relationships with regularly. We manage an expansive network for claims, insurance & legal professionals making it our business to know about the best of both the new and established talent across claims.
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Why Choose Us
What Makes Claims Recruitment Services Different?
Understanding the claims landscape
Claims is multi-layered with geographical, political, technical, operational, legal, financial, and commercial differences. Our commitment to Claims Recruitment is carefully matching the right technical, soft skills & attributes to the right position and employer by considering these multi layers in depth.
Communication
Communication & understanding in recruitment is key. Are you not understanding a candidate’s situation or motivations fully? Are you not being given enough support or feedback when you interview? Claims Recruitment Services is here to communicate and understand our clients & candidates. Building rapport, trust and enjoying the recruitment process together.
Confidentiality
Claims professionals and insurance businesses can be concerned with confidentiality when hiring or interviewing. The insurance market is somewhat reputational based and news spreads rapidly, particularly in claims. We ensure confidentiality for every candidate to protect your reputation and for every client to protect your interests.
Consultative Not Sales
Recruitment is known for high pressure sales. This interferes with client relationships by taking the focus away from headhunting, talent pool growth and developing our relationships long term. If you are our client we do not and will not attempt to recruit your staff. This ethos builds better relationships which benefits our candidates and their confidence to commit to the recruitment process. We focus on finding the best talent for our clients and the best jobs for our candidates day in day out.
Claims Recruitment Specialist
Recruitment Agencies can cause clients and candidates frustration in their ability to really know their markets. Even insurance specialist recruiters will likely struggle to gain a competent understanding of the market as they may be recruiting on a variety of different jobs in many different business functions. Claims Recruitment Services is a true specialist and one of the only Claims focused recruitment agencies in the UK. This removes the pain points for our clients and candidates who work with other agencies which are often not submitting the right candidates with the specific skill sets and are often not sharing the right job opportunities with the right candidates.
Money Talks
Transparency around salaries and expectations as well as hidden or withheld benefits really can make or break a job offer. We aim to fully understand the compensation and benefits offered by our clients as well as our candidates’ salary expectations and how they might measure up to the market. If you’re under paid or under paying we’ll tell you straight, if you’re over paid or over paying we’ll tell you straight.
No stone unturned
Concerns about a candidate’s skills gap, experience, personal attributes or cultural fit and concerns around an employer’s progression/development offering, culture, flexibility or quality of work are all issues that can and do crop up during a recruitment process. The problem is that these are often not revealed until the end of a process if at all. We strive to understand all and any concerns, questions or issues no matter how big or small from both the client and candidate perspective at the earliest opportunity possible. If these concerns can be alleviated, we alleviate them, if they cannot be alleviated then it might be the best decision for candidate and client to part ways.
Counter Offers
Counter offers can be heart sinking moments for all involved in a recruitment process. Is the risk of counter offer truly understood and addressed? You may touch on it at an interview or have a feeling but is it really ever broken down in an informative and honest way? We address the psychology and potential risk of counter offer for every candidate making an initial high, medium, low or nil assessment to reduce this as quickly as possible. Using specific questioning to try to understand and evaluate, but most importantly reduce the risk of a counter offer being accepted by our candidates. Ultimately, we cannot control how a human being makes a decision and will always apply an empathetic approach. What we do is ensure that we address, discuss and analyse counter offer risk in a human and professional way with every candidate we work with.
Proprietary Recruitment System
The Eden Ladder™
Our unique & self developed 11-step psychological recruitment methodology
- Candidates and clients are often treated like numbers at recruitment agencies and we knew that we never wanted to be like other recruitment agencies in this way.
- The Eden Ladder, paired with our values, specialism and expertise is really what sets us apart.
- Developed in-house by our leadership a recruitment process you will only find at Claims Recruitment Services.
Finally a methodology to ensure the best result for both Client + Candidate, every time.
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Meet Our Claims Recruitment Experts
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Avoid the Search Struggle. Discover Your Perfect Claims Connection
Wave goodbye to the frustration of endless searching and uncertain outcomes. Whether you’re an employer seeking exceptional claims talent or a professional aiming for your next career peak, Claims Recruitment Services is your ally. Benefit from our tailored approach and in-depth market knowledge that leads to precise matches and satisfying results. Get in touch today, and let’s start a conversation that moves your business or career forward.
